Legal
Terms & Conditions
A simple and transparent outline of how we operate at U-HEARD.
By using our website or purchasing from us, you agree to the following terms.
Last updated: September 26, 2025
About Us
U-HEARD was established in 2024 and is based in East Orange, New Jersey. We offer handcrafted soy candles, custom apparel, and written works by the brand's founder.
Use of Our Website
You agree to use our website responsibly and in accordance with applicable laws. Any misuse or unauthorized use is prohibited.
Products
All products are handcrafted and may vary slightly in appearance. We aim for accuracy, but minor differences may occur.
Pricing & Payments
Prices are listed in USD and may change over time. Payment is required at checkout using accepted methods (Visa, MasterCard, Apple Pay). Orders are confirmed only after successful payment.
Shipping & Delivery
Shipping costs are calculated at checkout. Delivery timelines are estimates and may vary. Responsibility transfers to the customer once the order is handed to the carrier.
Returns & Refunds
Returns are accepted within 10 days of purchase for unused items in original condition. To request a return, contact: uheard4life@gmail.com
Intellectual Property
All content, branding, and designs belong to U-HEARD and may not be used without permission.
Limitation of Liability
We are not liable for indirect or incidental damages resulting from the use of our products or website.
Governing Law
These terms are governed by the laws of the State of New Jersey.
Updates
We may update these terms occasionally. Continued use means acceptance of any changes.
Questions? Contact us at uheard4life@gmail.com